Force Load FontIn line with medicines legislation we are unable to accept the return of any medication for refund/reuse once it has left our registered pharmacy premises.
Any medication that is returned to us must be correctly disposed of within 30 days by the pharmacist, whether the medication has been opened or not.
You may cancel your order at any point prior to treatment being dispatched.
In the case of a missed delivery or you are unable to re-arrange delivery by Royal Mail, the pharmacy can resend your medication to the same address provided it has been returned to us in the original packaging. This will not apply to medications requiring cold-chain packaging in accordance with The Consumer Protection (Distance Selling) Regulations 2000; if you are not available to accept delivery and the refrigerated item is returned to us, we will be unable to resend your treatment or issue a refund.
Distance Selling Regulations
In line with The Consumer Protection (Distance Selling) Regulations 2000, there is no right to cancel under the following circumstances:
Exceptions to the right to cancel
Unless the parties have agreed otherwise, the consumer will not have the right to cancel the contract by giving notice of cancellation pursuant to regulation 10 in respect of contracts-
for the supply of goods clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly;
If you have any queries or require any information about our Returns & Refund Policy, please contact us:
My Pharmacy 365
49-51 Crow Road
Telephone: 0845 805 9754
Email: email@example.com small info in footer